QUESTIONS & ANSWERS
1What do you mean by Member-Only Benefits?
Having access to Member-Only Benefits means you’ll be provided with exclusive concierge services, free upgrades, early check-in and late check-out, and breakfast at your destination.
2Who answers the phone when I call for 24/7 assistance?
Your calls will go directly to one of our staff, to ensure that you get personalized attention by someone who is intimately familiar with your travel arrangements. We never use a call center. Our experience and connections will always guide you to the perfect travel experience.
3Why is Lujoso different from other luxury travel agencies?
The dedicated team at Lujoso is attentive, detail-oriented and passionate about our work and clients. We tailor each vacation getaway to your individual preferences, personality and pace. We also allow you to use your personal miles and awards points. Most important of all, with Lujoso, your travel is designed and curated to be a one-of-a-kind experience that will last a lifetime.
4How will I receive my itinerary?
All final logistics and details of your personalized itinerary will be available via an interactive App that you can download directly to your smartphone. You will also receive both a PDF and print version of your complete itinerary.
5Will I be able to use and/or credit my personal air and hotel miles?
Yes. Air and hotel miles will be taken into consideration and applied when applicable.
6How is a luxury travel advisor different than a travel agent?
For a luxury travel advisor, your travel is more than a transaction. Our focus is on your experience. We have relationships and connections around the world, and we work with you one-on-one to help plan and tailor your personalized travel experience that is designed to exceed your expectations. In short, we don’t just book your flights/hotels, but we make sure everything is arranged down to the last details, giving you the level of service that you deserve and expect.
7What is Virtuoso?
Virtuoso is the leading global network of agencies specializing in luxury and experiential travel, with a network of select, invite-only advisors. We partner with the world’s best hotels, cruise lines, tour operators, and more. When you book your trip with Lujoso, you’ll have access to Virtuoso’s network of partners that can offer you unique experiences, complimentary perks, VIP treatment and exclusive access.
QUESTIONS & ANSWERS
1What do you mean by Member-Only Benefits?
Having access to Member-Only Benefits means you’ll be provided with exclusive concierge services, free upgrades, early check-in and late check-out, and breakfast at your destination.
2Who answers the phone when I call for 24/7 assistance?
Your calls will go directly to one of our staff, to ensure that you get personalized attention by someone who is intimately familiar with your travel arrangements. We never use a call center. Our experience and connections will always guide you to the perfect travel experience.
3Why is Lujoso different from other luxury travel agencies?
The dedicated team at Lujoso is attentive, detail-oriented and passionate about our work and clients. We tailor each vacation getaway to your individual preferences, personality and pace. We also allow you to use your personal miles and awards points. Most important of all, with Lujoso, your travel is designed and curated to be a one-of-a-kind experience that will last a lifetime.
4How will I receive my itinerary?
All final logistics and details of your personalized itinerary will be available via an interactive App that you can download directly to your smartphone. You will also receive both a PDF and print version of your complete itinerary.
5Will I be able to use and/or credit my personal air and hotel miles?
Yes. Air and hotel miles will be taken into consideration and applied when applicable.
6How is a luxury travel advisor different than a travel agent?
For a luxury travel advisor, your travel is more than a transaction. Our focus is on your experience. We have relationships and connections around the world, and we work with you one-on-one to help plan and tailor your personalized travel experience that is designed to exceed your expectations. In short, we don’t just book your flights/hotels, but we make sure everything is arranged down to the last details, giving you the level of service that you deserve and expect.
7What is Virtuoso?
Virtuoso is the leading global network of agencies specializing in luxury and experiential travel, with a network of select, invite-only advisors. We partner with the world’s best hotels, cruise lines, tour operators, and more. When you book your trip with Lujoso, you’ll have access to Virtuoso’s network of partners that can offer you unique experiences, complimentary perks, VIP treatment and exclusive access.
TESTIMONIAL
My husband and I just came back from the most amazing honeymoon that Natalia booked for us in South Africa. We enjoyed the diversity of the country, from wineries, to beach hotels, hiking, traditional dances, safaris, and spas, the entire experience was hand-tailored for us. I cannot say enough good things about Natalia and her experience. What sets her apart from any other travel agency is that she is quick to understand your style and will do everything possible to prepare a vacation that reflects your personality. Luxury and adventure are always a given with her as she understands how stressful travel can be, so she makes sure as much stress is removed from your trip as possible, while encouraging you to experience new cultures and activities. Everyone knows how stressful wedding planning is, but I do have to say that planning our honeymoon was one of them most enjoyable experiences. Not once I felt like I was bothering Natalia by asking for another option, or another country. She researched packages for us with incredible professionalism.
Jessica Rainwater
Africa – Honeymoon
Natalia was so great and easy to work with. She planned our honeymoon in Cartagena, Colombia and it was an unforgettable trip. The itinerary was great, we were there for a just a few days but were able to do so much but at the time get some much needed relaxation after the wedding. Looking forward to scheduling our next trip with her.
Gloria Babcock
Cartagena, Colombia - Honeymoon
TESTIMONIAL
My husband and I just came back from the most amazing honeymoon that Natalia booked for us in South Africa. We enjoyed the diversity of the country, from wineries, to beach hotels, hiking, traditional dances, safaris, and spas, the entire experience was hand-tailored for us. I cannot say enough good things about Natalia and her experience. What sets her apart from any other travel agency is that she is quick to understand your style and will do everything possible to prepare a vacation that reflects your personality. Luxury and adventure are always a given with her as she understands how stressful travel can be, so she makes sure as much stress is removed from your trip as possible, while encouraging you to experience new cultures and activities.
Everyone knows how stressful wedding planning is, but I do have to say that planning our honeymoon was one of them most enjoyable experiences. Not once I felt like I was bothering Natalia by asking for another option, or another country. She researched packages for us with incredible professionalism.
Jessica Rainwater - Africa – Honeymoon